What an AMC covers
Every AMC is scoped to your setup. Our standard AMC scope includes:
- Preventive maintenance
- Computer and server troubleshooting
- Operating system support
- Network troubleshooting
- Software installation and configuration
- Remote technical support
- Scheduled health checks
Usually quoted separately
- Replacement hardware and spare parts
- New software and OEM licences
- Major infrastructure upgrades
- Data recovery services
- Third-party subscription charges
We agree the exact scope with you before the AMC starts, so you know what is covered.
Who it is for
Offices without an in-house IT person, offices whose IT person needs backup for servers and networks, and individuals or home offices that want one reliable contact for IT problems.
How it works
- Audit: we list your devices, servers and network.
- Proposal: we suggest the scope, visit frequency and response terms, with a fixed quote.
- Onboarding: we document your setup and fix urgent issues.
- Ongoing: you call or WhatsApp us when something breaks, and we handle preventive maintenance.
Response times are agreed in the contract.
Onsite and remote
Onsite visits are available across Delhi NCR (Delhi, Noida, Gurgaon, Ghaziabad, Faridabad and all Delhi NCR areas). Remote support is available across India and internationally.
Frequently Asked Questions
How much does an IT AMC cost? +
It depends on the number of devices, servers and users, how often you want visits, and the response time you need. We quote after a short audit, so you only pay for what you need.
Do you offer AMC for individuals or home offices? +
Yes. We offer AMCs for individual clients as well as corporate offices.
Are hardware parts included? +
Usually not. Parts and licences are quoted separately so the AMC stays affordable. We will make this clear in your proposal.
Can you support us outside Delhi NCR? +
Remote support is available anywhere in India and internationally. Onsite visits are for Delhi NCR.
What happens in an emergency? +
Call or WhatsApp us. We start with remote troubleshooting and arrange an onsite visit if needed, as agreed in your AMC.